Ethics and Etiquette for the Rest of Us – by Phyllis Davis
Business ethics training turns good intentions into daily choices, helping teams build trust, speak up early, and lead with credible, lasting respect.
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Build trust, resolve tension, and strengthen your brand with customer service etiquette training that gives every interaction a professional edge on every shift.
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Use these workplace apology email examples to repair trust, own mistakes with grace, and write a clear, credible message that moves work forward again.
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How to Give Feedback Respectfully Without Losing Trustby Phyllis Davis, Author, Oh, Wise Grasshopper…TM A colleague has just presented an idea that is not ready for prime time. The deadline is close, the stakes are real, and everyone is waiting to see what you say next. This is the moment when knowing how to give feedback
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Networking Etiquette for Introverts That Works– by Phyllis Davis, Author, Oh Wise Grasshopper…™https://oh-wise-grasshopper.com Networking is often misunderstood as a contest for attention. In professional life, the people who earn durable trust are rarely the ones who collect the most business cards or dominate every conversation. They are the people who show up prepared, listen with
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Respectful Email Communication at Work Matters – by Phyllis Davis, author of Oh, Wise Grasshopper…™ Ethics and Etiquette for the Rest of Us A three-word email can change the temperature of a working relationship: “Need this ASAP.” Perhaps the sender meant urgency. The reader may hear impatience, blame, or a small digital foot stomp. Respectful email
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Speaking Confidently in Meetings Without the Performance – by Phyllis Davis, author of Oh, Wise Grasshopper…™ Ethics and Etiquette for the Rest of Us The meeting has reached that familiar pause. Someone asks, “What do you think?” You have a useful point, but your thoughts suddenly line up single file and refuse to move. Speaking confidently
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Building Trust in the Workplace Every Day– by Phyllis Davis, author of Oh, Wise Grasshopper…™ Ethics and Etiquette for the Rest of Us A colleague agrees to send the client notes by noon. Noon arrives, then 2:00, then the client asks for an update. The missing notes are not merely an inconvenience. They quietly tell
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Eight Ethical Decision-Making Examples at Work – by Phyllis Davis, author of Oh, Wise Grasshopper…™ Ethics and Etiquette for the Rest of Us A client asks for an answer before you have the facts. A colleague takes credit for work you helped complete. Your manager hints that an uncomfortable detail does not need to appear in
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Handling Awkward Workplace Conversations Well – by Phyllis Davis, author, Oh, Wise Grasshopper…™ Ethics and Etiquette for the Rest of Us A missed deadline. A colleague whose jokes have become too personal. A manager who keeps changing direction after the work is done. These moments can make even capable professionals suddenly fascinated by their coffee mug.
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